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41 thoughts on “Mac Viewer1.7.5 (2019-11-29)

  1. Gaurav Singh Jantwal says:

    Hi
    Mac Viewer is not working on my system. I am using OS Catalina 10.15, may be because of recent MAC OS Updates, additionally, the recorded videos does not fully compatible with other dashcam viewer (like GPS, map etc)..

    Kindly help

      • jeffrey grant says:

        Thank you!

        MAC OS errorcan’t be opened because Apple cannot check it for Malicious software. this software needs to be updated. Contact the developer…..

  2. Dan Watson says:

    Ditto here….. States …can’t be opened because Apple cannot check it for Malicious software. this software needs to be updated. Contact the developer…..

    • jeffrey grant says:

      Im also getting the same notice as above Dan Watson.
      can’t be opened because Apple cannot check it for Malicious software. this software needs to be updated. Contact the developer…..

  3. nightecho says:

    FYI, if you have dark mode on your Mac, the config settings are unreadable (technically, it’s white text on a white background). You’ll have to switch to light mode in order for the config to work correctly (at least that’s what I had to do).

  4. darren walton says:

    You can use the Security & Privacy control pane to allow the app to run. You will need to do the same when you try to watch video to allow ffmpeg to run.

  5. Eric says:

    I can’t play the videos via my SD card using the supplied USB stick. Instead, it saves the video I want in my Documents folder and does not load it up. Any ideas?

  6. Paul says:

    Dashcam View has stopped working on Mac, I also have deleted the old Dashcam viewer version and installed latest Dashcam viewer from the Thinkware site, still get error message – “Dashcam Viewer” can’t be opened because Apple cannot check it for malicious software.

    • Andrew says:

      I’m unable to install this software as Paul has stated ..this been going on for a year and still no update to fix?.. very poor service I’d say…

      • thinkwarecs02 says:

        Hello Andrew, The Mac Viewer was updated on 11-29-19 for compatibility with the Mac OS Catalina. Please refer to our Help Center for more information regarding this.

    • thinkwarecs02 says:

      Hello Dave, Mac Viewer was updated 11/29/19. Please reach out if you are in need of any assistance.

  7. Garth says:

    This is ridiculous. Get this fixed ASAP! Our company has invested a lot of money in these cameras for our fleet. For them not to work with the current version of Apple OS shows some really poor customer service ugliness. Please provide a current update other than “we’re working on it” because clearly you aren’t.

    • thinkwarecs02 says:

      Hello Garth, The Mac Viewer Software was updated on 11/29/19. Please take a look at our Help Center regarding this.

  8. Eric says:

    “Dashcam Viewer” can’t be opened because Apple cannot check it for malicious software.

    When will this be fixed this needs to be addressed ASAP PLEASE!

  9. Andrew says:

    I thought I was buying a high end product ,which I presumed would have great customer service and support..obviously supporting software for macs is not one of the priorities ..I would not recommend this product due to lack of support for Mac users unable to install viewing software!,,,,!!!!!!!!

  10. Ray Kay says:

    I bought a Thinkware Dashcam because of their reputation and recommendations from friends and colleagues.
    However, the lack of updates for the Mac Dashcam Viewer is seriously damaging Thinkware’s reputation. I am considering buying a new Dashcam, which would have been another Thinkware, but unless this issue is resolved soon, Thinkware has lost a loyal customer.
    I look forward to receiving your comments.
    Thanks in advance.

  11. Wanman says:

    There is no excuse for it taking this long for the viewer to work on OS X. Hire some real coders.

  12. frank says:

    I need this to work right now. I was just re ended. there are serious injuries this is ridiculous. I can’t even show anyone the proof of what happened please contact me!

  13. Wanman says:

    Nothing has changed here. Still getting same error stating cannot be opened and developer needs to update app. Anyone else got it working? I’m latest Catalina 10.15.4

    • thinkwarecs02 says:

      Hello There, This issue was resolved on 11/29/19 by altering the Security and Privacy Settings on your Mac itself. Please reach out so we can help you resolve this! Email: support@thinkware.com Phone: 1-844-865-9273.

  14. G Jacobs says:

    I just downloaded from the link on this page. I have the latest OS and it still says it cannot be opened because Apple cannot check for malicious software.

  15. Romy Dogra says:

    For those having trouble on your mac, try this. System preferences > Security & Privacy > On the bottom left, you’ll see a lock icon. Click it to allow changes, and enter password if needed. > On the bottom half of the displayed menu, it’ll say “allow apps downloaded from” with Thinkware listed there. > Click “Open anyways”. You’re welcome.

  16. TLR says:

    Romy Dogra and BigTJohn, please provide instructions again. I have tried to follow your directions listed above and there is no where that states, “allow apps downloaded from”. Thank you.

  17. Duane says:

    Today is 7/22/2020. I just downloaded and installed the latest Mac viewer Mac Viewer1.7.5 (2019-11-29). I am on the latest Mac OS operating system and my system is current. I get an error saying that Mac OS cannot check for malicious software when executing the .dmg file. If a support person claims this is fixed, they need to be terminated because this is incorrect. This needs to be fixed or the Thinkware dashcam goes in the garbage. Thanks.

    • thinkwarecs02 says:

      Hello There, This issue was resolved on 11/29/19 by altering the Security and Privacy Settings on your Mac itself. Please reach out so we can help you resolve this! Email: support@thinkware.com Phone: 1-844-865-9273.

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